How to Order
You can purchase my polymer clay tutorials by clicking on the “Add to Cart” button. When you’ve added all the tutorials you wish to purchase, go to the Checkout. No sales tax is charged in any state or country (except VAT in the EU).
If you’re in the EU, your government requires the collection of VAT on the sale, so I’m working with Payhip.com to complete the sale to you. You’ll still have an instant download, so yay! Just click the special button on the listing for EU residents.
If you’ve not purchased directly from my website before, you’ll need to create an account. This is done so that you can easily access your tutorials anytime in the future. If you ordered from me on the Etsy platform, that info isn’t connected here and you will need to create new login details. Please keep your login info in a safe place as I don’t have access to your password.
Payment for your tutorials is handled by PayPal and you don’t need to create a PayPal account to order. You can use your credit card. Go ahead and click on the button that says “Proceed to PayPal”. The next screen is the PayPal login screen. You can log into PayPal, or you can use a credit card by clicking on the line that says “Don’t Have a PayPal Account?” The next page will be have the usual credit card entry form. By the way, you might notice that the PayPal account accepting funds is Davis-Allman, LLC. That’s okay, that’s my official company name.
***Please make sure your email address is correct! If it’s entered incorrectly, you won’t get emails with download links and I can’t contact you!
After Your Purchase
After purchase, you will immediately receive an email with the details of your order, including links to download your tutorials. If you don’t see one within a few minutes, check your spam folder. The emails are sent out automatically. You can also download your tutorials from your account. Just go to My Account, log in, and you’ll see your complete order history with links to download your tutorials.
After you download your tutorial, make sure you save the file in a known place on your computer so you can find it again.
About Your Tutorial
All my tutorials are professionally formatted documents delivered to you in the form of a pdf file. No physical paper document will be mailed. The file can be read on any computer, laptop, phone, or other digital device such as a tablet, iPad, or Kindle. Most modern devices include software which will automatically display your tutorial. If not, you can find a free pdf reader here: Adobe Acrobat Reader.
Your tutorial is formatted so that it can easily be printed out. Though note that several of my tutorials are quite long and may use quite a lot of ink. If you have a tablet, it’s very easy to read these tutorials right in your studio.
Most of my tutorials include a table of contents with links to the various sections. They have detailed instructions and contain many tips and tricks throughout. There is usually a resources section with suggested suppliers around the world.
Purchase of my tutorials comes with full customer service. I want you to enjoy playing with clay, so feel free to contact me using the email in your tutorial or with the contact form below. If you lose your file, don’t worry, just go to My Account where you can download another copy.
I do not offer refunds on my tutorials. If you have a problem, let me know and we’ll work something out.
If your tutorial seems to be corrupted and cannot be opened, delete the file and download it again. That will usually fix it.
My Mailing address is:
Ginger Davis Allman
P.O. Box 2501-102
Springfield, MO 65801